Registrants requesting a refund shall do so in writing, submitting requests to the SENG email.  Refunds will be made according to the following guidelines below. (Please note that some individual events may have there own specific refund policies noted on the individual registration pages.)

In Person Events

  • Up to 30 days before the first day of the event:  Full Refund

  • Between 14 and 30 days before the first day of the event:  50% Refund

  • Less than 14 days before the first day of the event:  No Refund

Refund requests that are granted will be disbursed within 2 weeks of approval of the request.  

Substitutions are allowed at no charge up to 1 week prior to the event.  For substitutions made less than 1 week prior to the event an appropriate processing fee may be applied.

The full registration fee will be charged to those who are no-shows and have not canceled within 14 days prior to the event start date. 

Virtual Programming

Virtual programs that are recorded for viewing later are not eligible for refunds. Virtual events that are not recorded may be refunded if the request is made more than 24 hours in advance. No shows will not be refunded.

Other Details
Emergency Illness or Death of Registrant or Immediate Family Member: Exceptions may be made for emergency situations only up to the event start date. Emergency situations are defined as: illness, accident or death.  Registrants who are unable to attend the event based on a personal emergency situation, or one involving an immediate family member, may receive a partial refund or full credit for a future meeting (as applicable). Requestors shall submit the request in writing to the SENG Office. The Executive Director shall review the request to ensure it is in accordance with written policy.

Membership and SENG Partner Cancellations and Refund Policy

SENG reserves the right to refuse/cancel a membership or partnership with SENG. If SENG refuses a new or renewing membership/partnership, these individuals will be offered a refund.

Membership and SENG Partner Cancellation by a Member/Partner

  • New membership/partnership cancellations received within 30 days of joining SENG will be refunded. 

  • Memberships/Partnerships on auto-renewal cancellations received within 30 days of the auto-renewal transaction date will be refunded. 

Cancellations received after the above stated deadlines will not be eligible for a refund.

Cancellations will be accepted by email, and must be received by the stated cancellation deadline. In addition:

  • All refund requests must be made by the member or credit card holder.

  • Refunds will be credited back to the original credit card used for payment.

The above policies apply to all memberships and partnerships unless otherwise noted.

Other Refund Requests Policy
In the event a customer is unsatisfied with any purchase from SENG and is requesting a refund, it must be made in writing to the SENG email. The Executive Director shall review the request and determine if a refund is justifiable.

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The material and information contained in this website is for general informational purposes only. The resources and information contained in this site is not clinical, medical, educational or legal advice, is not intended as clinical, medical, educational or legal advice and should not be interpreted or relied upon as clinical, medical, educational or legal advice. Always consult with a qualified expert before making any decisions based on the content presented in the site. 

Any opinions expressed in this website are for informational purposes only and do not necessarily reflect the opinions of SENG or constitute an endorsement of the information contained therein.  

While we have made every attempt to ensure the information contained in this site has been obtained from reliable sources and is accurate, SENG makes no representations or warranties of any kind, express or implied, about the completeness, fitness for a particular purposes, accuracy, reliability, suitability or availability with respect to the website or the information, products, services or related graphics contained in the website for any purpose. In no event will SENG, its related partners or corporations, or the partners, agents or employees thereof be liable to you for any decision made or action taken in reliance on the information in this site or for any consequential, special, putative or similar damages.